Service Guide Archives - Page 4 of 8 - I-X Center

26 Nov

Loading / Unloading Areas

The loading dock is utilized by the Venue and Events alike which makes it a vital access point for all. In order to meet essential requirements and expected needs, processes are in place to streamline usage. There may be limits on the number of bays and/or dock space accessible for unloading/loading as assignments are based

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26 Nov

Lighting Levels

Special lighting scenes are available in the Exhibit Hall, Ballroom and Meeting Rooms, additional costs apply, or the Event Manger can schedule Standard House lighting levels for the Event days. Lighting during Move-in and Move-out will be at levels suitable for safe working conditions. Lights in the Exhibit Hall require a ten (10) minute warm-up

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26 Nov

Licenses and Permits

The Licensee is responsible for obtaining all licenses, permits, and approvals from the appropriate regulatory boards and state/national authorities that may be required, but not limited to, staging the Event (including business licenses, special occasion, special event licenses, ASCAP, BMI and SESAC licenses). I-X Center operates under its own liquor license through the exclusive in-house

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26 Nov

Keys

Up to two (2) keys can be provided per meeting room at the request of the client and at a minimum seven (7) days advance notice prior to the Event. Keys must be returned to your Event Manager on the last day of the Event. Fees for unreturned keys are $250.00 per Standard Key and/or

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26 Nov

Insurance Certificates

Refer to the License Agreement for specific financial requirements and specifications. Certificate of Insurance is required to include these entities as Additional Insured: Global Spectrum, L.P., dba Spectra I-X Center Convention IX Center, LLC Certificate of Insurance is required to be in effect for the entire length of the License Agreement. Including all move-in and

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26 Nov

Inspection Procedures

Guests entering the I-X Center may be subject to random inspection by electronic wand or physical search. The I-X Center reserves the right to dictate and determine which Events will require inspection procedures based on type of Event and/or Event history. Carry-in items for all Guests are subject to inspection by I-X Center personnel prior

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26 Nov

Housekeeping

Housekeeping and cleaning of Licensed areas, excluding exhibitor booths, are included according to your License Agreement. The I-X Center is the exclusive provider Porter and Cleaning Services during Events. The Event Manager will assist in identifying any additional service requirements and the associated costs. Exhibitor cleaning services provided by the I-X Center may be ordered.

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26 Nov

Forklifts

Powered industrial trucks used to carry, push, pull, lift, stack, or tier materials. Only qualified individuals who are properly trained, authorized and licensed may operate material handling equipment on premises or inside the I-X Center Operators must have in their possession and be able to show valid OSHA compliant operator certification for equipment being utilized

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26 Nov

Food and Beverage Service

Food and Beverage Services within the I-X Center and on the I-X Center grounds are operated and provided exclusively by OVG Hospitality. No food and/or beverage supplies or alcoholic beverages may be brought into the IX Center by Licensee, its employees, contractors, exhibitors or attendees without approval from the Director of Food and Beverage. The

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26 Nov

Food and Beverage Sampling

The I-X Center exclusive Catering / Food and Beverage / Concessions provider, OVG Hospitality, must approve in advance all Licensee or Exhibitor requests for food or beverage sampling distributed from exhibit booths or any other areas on the premises. All requests must be made by completing and submitting the Spectra Food Services and Hospitality Sample

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