Service Guide Archives - Page 6 of 8 - I-X Center

26 Nov

Estimate of Charges

Your Event Manager will provide you with an estimate of charges after all your event requirements have been received. We require 100 percent of the estimated charges placed on the statement to be received ten (10) days prior to the first day of your event.

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26 Nov

Escalator

There are escalators located in the Main Lobby connecting the two (2) levels that make up the I-X Center.

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26 Nov

Emergency and Public Safety Requirements

The Licensee should familiarize themselves, their Employees, the Exposition and Event Service Providers, and Exhibitors with the safety procedures and regulations governing areas of the I-X Center utilized by the Licensee. The Licensee should instruct their agents and employees about the I-X Center’s Emergency Procedure, and their own specific plans to evacuate any disabled persons.

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26 Nov

Emergency Medical Technicians (EMT) / Medics

Medical Services, including Emergency Medical Technicians (EMTs), are exclusive to the I-X Center. Events or a combination of Events having an expected attendance of 1,000 people or more, and/or any Event with the consumption of alcohol, or at the Event Managers discretion will require at least one (1) EMT to be on-site one half (1/2)

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26 Nov

Elevator – Passenger

For the convenience of our Guests requiring special assistance, there is one (1) public passenger elevator located in the East Lobby that can be utilized for passenger traffic ONLY. Freight transportation is strictly prohibited.

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26 Nov

Electrical

Electrical services are supplied through our exclusive contractor, Edlen Electric. Re-selling I-X Center electrical is not permitted. Facility floor plans illustrating locations of electrical services are available upon request. Charges will be assessed by Edlen Electric for electrical services utilized in all exhibit halls, meeting rooms, ballrooms, and common lobby space. Online ordering is placed

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26 Nov

Disabilities

The I-X Center is compliant with all Americans with Disabilities Act (ADA) requirements. The I-X Center has elevators, wheelchair accessible ramps, restrooms, and concessions. Any special arrangements you or your attendees may need should be communicated with the Event Manager at the earliest opportunity.

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26 Nov

Deliveries

The I-X Center does not provide Drayage Service. Show Management will be responsible for consignment of all freight shipments, all arrangements, and related costs for off-site storage before, during, and following the license period outlined in the License Agreement. The I-X Center does not have secure warehouse space, any shipments arriving prior to the first

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26 Nov

Decorator / Display Companies

Exposition and Event Service Providers are required to setup and teardown within the dates and times specified in the License Agreement and are responsible for following all I-X Center Service Guide policies and procedures. All Exposition and Event Service Providers must enter through Door 35 at the North end of the facility and check in

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26 Nov

Decorations / Installation of Decor

Review and written approval are required from the Event Manager prior to purchasing or planning to utilize any decorations on the I-X Center premises to ensure items conform to standard operating and safety requirements. The following decorating items are often requested but are not permitted without prior written approval: Balloons Candles / Votives / Open

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