Coat and Luggage Check services are exclusive to the I-X Center. Permanent coat rooms and portable coat racks are available in limited quantities upon request within your licensed space. The I-X Center is not responsible for items left in coat check areas or on coat racks. Please contact the Event Manager to arrange for a

The I-X Center provides a one-time standard setup inside Meeting Rooms and the Ballroom, per your License Agreement. Requests to add or remove equipment (flip/reset) or requests for a change (changeover) to the initial room setup are subject to additional equipment costs and/or labor fees at prevailing rates: Advance Rate – Request made at least

Catering Food and Beverage and/or Concession services are available via the I-X Center exclusive in-house provider, OVG Hospitality. The Director of Food and Beverage will assist Licensee with menu selections and set up arrangements.

Candles, votives or any item creating an open flame are not permitted inside the I-X Center unless as an approved activity or exhibit. All activities and/or exhibits with open flames require a minimum of seventy-two (72) hour advance notice, prior to the first Event date, for review and written approval from the Event Manager and

Refer to the appropriate section of the License Agreement for details pertaining to cancellation of building space. Should you have questions or require clarification contact the Director of Sales and Marketing. Event staff cancellations require seventy-two (72) hour notice (excluding weekends and holidays); otherwise, a minimum charge of four (4) hours per staff person scheduled

All Audio-Visual and/or Electrical cables / cords must be secured and matted with approved gaffers’ tape or cable ramps to comply with safety standards and Cleveland Fire Code. Cables and/or cords are not permitted to be laid on the floor in front of entrance or emergency exit doors; under doorways, through windows; or designated aisles.

The I-X Center reserves the right to record and videotape Events for its own records, publicity, and promotional purposes. The Licensee may not engage in any audio recording, broadcasting, telecasting, videotaping, or transcription activity, without written approval from the General Manager or designee, provided all such recording is for business associated with the stated Event

No helium filled balloons are permitted on premises or inside the I-X Center without written approval. If written approval is granted Hi-Float liquids, used to assist balloons to float longer, are not permitted. Safety hazards are created when stray balloons become entangled in the Facilities structure. If helium filled balloons are utilized and escape to

Interior and exterior locations specifically designed not to interfere with the site lines of the facilities permanent advertising, artwork and directional signage are available for Banner and/or Sign Hanging. The Event Manager can provide the Banner / Sign Hanging Specifications and Structural Integrity Statement form required for service installation and dismantle, along with details regarding

Please contact your Event Manager for further information.