The I-X Center will hold lost & found items at the end of each show for thirty (30) days. Please contact Dominic Bramante, Director of Security, at 216-265-7108.

The I-X Center is a smoke-free facility. Smoking is not permitted anywhere in the building. Designated smoking areas are located outside the venue. Smoking is also defined to include any and all electronic cigarettes or e-cigarettes.

Yes, there is one located in each lobby staffed by paramedics for all events.

During the show, all items turned in are taken to the Show Office where you purchased your tickets. After the show, all items are placed in customer service who can be reached at 216-676-6000.

This decision is made by event producers on a show-by-show basis. Please visit the show website(s) for their individual policies.

The I-X Center does not have a paging system. Please be sure to designate a meeting spot and departure time for your group.

The I-X Center does not offer shuttle service; however, if you stay at some of our partner or surrounding hotels, they may have shuttle service available for I-X Center patrons.

Yes, there are ATMs available on site at the I-X Center.

In accordance with Ohio’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of the I-X Center.

No outside food, beverages, coolers or sack lunches are allowed in the facility. For your convenience, we have numerous concession stands, food trucks and more which carry a variety of food items.