Visitor FAQs

How much is parking?

Parking fees vary per event, but are generally $10. Check the I-X Center website Schedule of Events, and click on any event to find out the applicable parking costs. Cash or credit is accepted for parking fees.

Is there handicap parking?

Clearly designated handicap parking areas are available around the facility and are to be used only as specified by state, local and federal laws.

Are wheelchairs or strollers available?

Wheelchairs are available on a first-come, first-served basis at no charge. A photo ID must be left with the attendant to secure return. There are no strollers or wagons available to rent; however, you may bring your own in most shows. You should always check the event website to confirm they are permitted prior to attending.

Is there a coat check?

Yes, there is a coat check in our East Lobby.

Can I bring in my own food or beverages?

No outside food, beverages, coolers or sack lunches are allowed in the facility. For your convenience, we have numerous concession stands, food trucks and more which carry a variety of food items.

Can I conceal carry?

In accordance with Ohio’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of the I-X Center.

Is there an ATM available?

Yes, there are ATMs available on site at the I-X Center.

Do you offer shuttle service?

The I-X Center does not offer shuttle service; however, if you stay at some of our partner or surrounding hotels, they may have shuttle service available for I-X Center patrons.

Do you have a paging system?

The I-X Center does not have a paging system. Please be sure to designate a meeting spot and departure time for your group.

Can I get my hand stamped so I can leave the building and return the same day?

This decision is made by event producers on a show-by-show basis. Please visit the show website(s) for their individual policies.

Is there a lost and found?

During the show, all items turned in are taken to the Show Office where you purchased your tickets. After the show, all items are placed in customer service who can be reached at 216-676-6000.

Is there a first-aid station?

Yes, there is one located in each lobby staffed by paramedics for all events.

Can I smoke at the I-X Center?

The I-X Center is a smoke-free facility. Smoking is not permitted anywhere in the building. Designated smoking areas are located outside the venue. Smoking is also defined to include any and all electronic cigarettes or e-cigarettes.

Did you leave something behind at one of our events?

The I-X Center will hold lost & found items at the end of each show for thirty (30) days. Please contact Dominic Bramante, Director of Security, at 216-265-7108.

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